Welcome to H10 Australia!
This Policy has been created in order to disclose the information gathering and dissemination practices for the Website, www.h10.com.au. This Policy is in addition to the Rules governing the Website and should be read in conjunction with these rules.
Questions or comments regarding this Policy should be directed in the first instance to us at H10 by emailing us at the following address:
COLLECTION OF PERSONAL INFORMATION
Virtual Loyalty t/as H10 takes your electronic privacy seriously. There are two kinds of information that we obtain about you on the Websites:
Aggregate Information is anonymous data, that we use to analyse trends, administer the Websites, diagnose problems on the Website's servers, track user's movement, gather broad demographic information for aggregate use and to help improve the quality of the web pages on the Website. It may be your domain name or your IP address. This information is not connected by us with Personally Identifiable Information.
Personally Identifiable Information:
Personally Identifiable Information is any information that personally identifies you. When you become a Website member with VL, we may ask you for personal details including name, post code, residential address, email address. Most of this information is for admin purposes only such as goods deliveries etc We DO NOT request, collect or store Credit card details. CC transactions are catered for by PayPal.
USE AND DISCLOSURE OF PERSONAL INFORMATION
We WILL NOT disseminate any Personally Identifiable Information about you for any other purpose without your consent, unless:
It is required or authorised by law.
To provide you with a service which you have requested.
To implement our terms of service.
To protect our rights or property or those of any Website user, or any member of the public.
We may retain the content of any email that you send to us. Any personally identifiable information contained within those emails, including your email address, will only be used or disclosed in the ways set out in this Policy.
DELETING OR MODIFYING PERSONAL INFORMATION
If you've given us personally identifiable information in the past and then have second thoughts or want to update it, here are your choices:
Visit h10.com.au and delete, change or update your personal details.
Contact H10 Customer Service as below
H10 Customer Service Manager
15 Bligh Place
email at email@example.com
Although it is not always possible to remove or modify information in the databases, we will make reasonable efforts to do so. If you've given us information for third parties (as we mentioned above) and we've already passed it on, we cannot delete or change the information.
Spamming is sending mass unsolicited emails. We do not condone or use the use of Spamming in any form. We only ever use 'opt-in' permission to send email messages
SECURITY OF PERSONAL INFORMATION
H10 has taken reasonable precautions to protect the security of your Personally Identifiable Information which it collects on the Website. These include protection of passwords using industry standard encryption, provisions to preserve the security of the information in our own systems and to prevent unauthorised access, modification, use or disclosure, and back-up systems to prevent accidental or malicious loss of data. Unfortunately, there's always a risk involved in sending information through any channel over the Internet and you send information over the Internet entirely at your own risk.
To the extent permitted by law, we will not be responsible for any unauthorised access or use of this information. When you register on the Websites you will create a user name and password. You can play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Website. If you suspect that someone has your user name and password and you don't want them to have it, please let us know or change them immediately. You can change or reset your password online through the web site. A few of our employees and contractors will have access to your personal information to a level that is necessary to enable them to perform their jobs. They are obliged to respect the confidentiality of any personal information held by us.
We DO NOT keep ANY credit card details in our database or office. We use PayPal secure services to transact CC transactions.
LINKS TO THIRD PARTY WEBSITES
ADDITIONAL PRIVACY INFORMATION
If you are interested in obtaining additional information of privacy, you can visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
(c) Copyright 2016, Virtual Loyalty Pty Ltd trading as H10 Australia.