H10 Shipping / Returns Conditions

All our shipments both domestic and international are carried out by Australia Post or its agents. 

• Refunds are based on damage of goods or malfunction of software products.
• Refunds are provided ONLY AFTER our support team has reviewed the individual claim.
• WE will determine if a refund is necessary based on individual situations.
• Refunds are NOT available after 1 month from purchase date.

Refunds are not available if you just happen to change your mind and no longer want a product you have ordered, although we will make every effort to supply the actual product you required.